Sodatide Refund Policy: Returns and Refund Steps
Sodatide refunds are open for 60 days from purchase, unless the sales page prints a longer window. Call the order desk with your order ID, then mail the bottles to 655 Third Avenue, Floor 21, New York, NY 10017 with your name, email and order ID. You pay tracked return shipping. Refunds take 3-5 business days after the credit, then 5-10 days on your card.
Sodatide refund policy in brief
This policy covers Sodatide orders handled by the order desk. It sets out who can ask for a refund, when, how, and what it costs.
Each point below has its own section further down. Where a term is not published, the policy says so and points you to the desk.
| Policy point | Term |
|---|---|
| Window | 60 days from purchase, unless the sales page prints a longer window |
| How to request | Phone the order desk |
| Required detail | Order ID |
| Return note | Your full name, email, and order ID |
| Returns address | 655 Third Avenue, Floor 21, New York, NY 10017 |
| Return shipping | Buyer pays return shipping. Use a tracked service. |
| Refund timing | 3-5 business days after the returns desk credits you, then 5-10 days for your card |
| Opened or partly used bottles | Not published. Ask the order desk. |
| Nature of the policy | A purchase policy, not a medical promise |
Terms used in the Sodatide refund policy
A few words in the Sodatide refund policy have a set meaning. Knowing them makes each step easier to follow.
| Term | Meaning in this policy |
|---|---|
| Purchase date | The date your order was placed, as shown on your order email |
| Order ID | The reference on your order email that lets the desk find your purchase |
| Order desk | The phone line for orders, tracking, changes and refunds |
| Returns desk | The team at the returns address that receives parcels and credits refunds |
| Window | The 60 days in which you can ask for a refund |
| Return note | A sheet inside the box with your full name, email, and order ID |
Who is eligible for a Sodatide refund?
You are eligible for a Sodatide refund if you ordered through this site and ask within the window. You will need your order ID so the desk can find the purchase.
The policy is tied to the order, not to a result. You do not have to prove that the capsule failed to suit you.
Placed through this site
Orders the order desk can look up by order ID.
Inside the window
Requests made within 60 days of purchase.
Requested by phone
Refunds start with a call to the order desk.
When does the Sodatide refund window close?
The Sodatide refund window closes 60 days after the purchase date. If the sales page printed a longer window when you ordered, the longer one applies.
For example, an order placed on September 30, 2026 reaches day 60 on November 22, 2026. Confirm the exact cutoff with the desk if you are close to the end.
Your purchase date is on the order email. Arrival day does not change it. A late parcel does not extend the window, so call early if delivery runs slow.
How to request a Sodatide refund
To request a Sodatide refund, phone the order desk and give your order ID. The desk confirms the request, and then you mail the bottles back.
Follow the steps in order. Mailing first and calling later can slow the whole refund down.
Gather your details
Find the order ID and purchase date in your order email.
Phone the order desk
Call the order desk within the window and ask for a refund.
Write your return note
List your full name, email, and order ID on one sheet of paper.
Pack and mail
Box the bottles with the note and ship to 655 Third Avenue, Floor 21, New York, NY 10017 using a tracked service.
Keep your proof
Hold on to the tracking receipt until the refund shows on your card.
What to send with a Sodatide return
Every Sodatide return needs a note with three details: your full name, your email and your order ID. Without them, the returns desk may not be able to match the parcel.
Put the note inside the box, not only on the outside label. Outer labels can tear in transit.
Checklist for the parcel
- Full name as used at checkout
- Email address used at checkout
- Order ID from the order email
- The bottles, padded so they do not crack
- A tracked shipping label
Take a photo of the packed box and the label. It is a simple record if questions come up later.
Where Sodatide returns are sent
Sodatide returns go to 655 Third Avenue, Floor 21, New York, NY 10017. That is the only address the policy names for returns.
The office address, 400 Park Avenue, Floor 10, New York, NY 10022, is not a returns address. Do not mail bottles there.
| Address | Use it for | Do not use it for |
|---|---|---|
| 655 Third Avenue, Floor 21, New York, NY 10017 | Mailing bottles back for a refund | General letters |
| 400 Park Avenue, Floor 10, New York, NY 10022 | Office correspondence | Returned bottles |
What a Sodatide return costs you
The buyer pays return shipping on a Sodatide refund. The policy asks you to use a tracked service.
The postage you pay to send bottles back is not part of the refund. Tracking adds a little cost, but it gives you proof the parcel arrived.
- Return postage: paid by you
- Tracking: strongly advised
- Packing materials: your own
Want to keep this cost small? The guarantee page has tips on cheap tracked postage.
Sodatide refund timing, step by step
A Sodatide refund arrives in two steps after the parcel is received. The returns desk takes 3 to 5 business days after it credits you, and your card then takes 5 to 10 days.
Parcel transit time sits in front of both steps. Plan for the full chain, not just the last part.
| Step | Time | What you can do |
|---|---|---|
| Parcel in transit | Depends on the carrier | Watch the tracking page |
| Returns desk credit | 3-5 business days | Keep your tracking receipt |
| Card or bank posting | 5-10 days | Check your statement |
| Nothing after that | - | Call the order desk with your order ID |
Opened or partly used Sodatide bottles
The terms for opened or partly used Sodatide bottles are not published. The policy does not say whether they are refunded in full, in part, or not at all.
Ask the order desk before you send anything. Write down the date of the call and what the desk told you.
What the Sodatide refund policy does not cover
The Sodatide refund policy does not cover return postage or promise any health result. It is a purchase policy, so it deals only with your money and your order.
A few other points sit outside the policy too. Knowing them early avoids a surprise at the end.
- Postage you pay to send bottles back
- Orders placed with third-party sellers the desk cannot see
- Requests made after the window has closed
- Any promise about how the capsule will feel or what it will do
If your case sits in a gray area, call the desk and ask. The answer you get on the phone is the one that applies to your order.
Why the Sodatide website email cannot handle refunds
The website email cannot see orders. It answers questions about this site, such as a broken link or a wrong fact.
Refunds, tracking and order changes go to the phone desk. The seller also lists an order email, shown in the site footer,.
All contact routes are listed on the contact page. Broader site terms are in the terms and conditions.
Sodatide refund policy: common questions
Where is the Sodatide refund policy enforced?
Refunds are handled by the order desk. The desk looks up your order and confirms the next steps.
Is the refund window counted from delivery?
No. The 60 days run from the purchase date shown on your order email, unless the sales page printed a longer window.
Are opened bottles refunded?
The terms for opened or partly used bottles are not published. Ask the order desk before you mail anything.
Do I get my return postage back?
No. Return shipping is paid by the buyer. A tracked service is advised so the parcel can be traced.
How will the refund reach me?
The published timing is 3-5 business days after the returns desk credits you, then 5-10 days for your card. The policy does not publish other refund methods, so ask the desk if you need something different.
Can the website email check my Sodatide refund?
No. The website inbox cannot see orders. Use the phone desk for anything tied to an order.
