Sodatide Money-Back Guarantee: The 60-Day Window
Yes, Sodatide has a 60-day money-back window that starts on your purchase date.
Call the order desk with your order ID, then mail the bottles with your name, email and order ID. You pay return shipping. It covers your purchase, not your results.
How long is the Sodatide money-back window?
The Sodatide window is 60 days, and the clock starts on your purchase date. If the sales page prints a longer window when you buy, that longer window is the one you get.
The date on your order email is the date that counts. It is not the day the parcel lands on your porch. Save that email, because it also holds your order ID.
| Term | What it says |
|---|---|
| Length | 60 days |
| Clock starts | On the purchase date |
| Longer window | Applies if the sales page prints one |
| How to claim | Call the order desk |
| You need | Your order ID |
| Return shipping | Paid by the buyer, tracked service advised |
| Refund timing | 3-5 business days after the returns desk credits you, then 5-10 days for your card |
What does the Sodatide guarantee cover?
The guarantee covers Sodatide orders placed through this site and handled by the order desk. It is a purchase policy that lets you ask for your money back inside the window.
It is not a medical promise. Nobody can promise how a supplement will feel for one person. The window simply gives you time to decide with low risk.
Covered
Orders placed here, claimed by phone within 60 days of purchase.
Ask first
Opened or partly used bottles. The terms for these are not published.
Not covered
A promise of any health result. The policy is about money, not outcomes.
How do I claim a Sodatide refund?
You claim a Sodatide refund by calling the order desk with your order ID. After the call, you mail the bottles back with a short note and a tracking number.
Six steps cover the whole thing. Most of the work is in the first call and the packing.
Find your order ID
Look in your order email. Write the ID and the purchase date on a piece of paper.
Call the order desk
Phone the order desk inside the 60-day window. Tell them you want a refund and give your order ID.
Pack the bottles
Put the bottles in a sturdy box with some padding so nothing cracks in transit.
Add a note
Write your full name, email, and order ID on a sheet and place it inside the box.
Ship with tracking
Mail the box to 655 Third Avenue, Floor 21, New York, NY 10017. Use a service that gives you a tracking number.
Watch for the credit
Refunds take 3-5 business days after the returns desk credits you, then 5-10 days for your card. Keep the tracking receipt until the money shows.
What to say when you call the Sodatide order desk
Keep the Sodatide refund call short and clear. Say you want to use the money-back guarantee, then read out your order ID.
Have a pen ready before you dial. A few notes from the call can save a second call later.
Your checklist for the call
- Order ID and purchase date from your order email
- The name and email used at checkout
- How many bottles you plan to send back, opened or sealed
- A pen to write down the date, time and any reference the desk gives you
Questions worth asking
- Is my order still inside the window?
- Should the opened bottles come back too?
- Is there anything else to write on the note in the box?
The desk line is in the site footer. Listed hours are Mon-Fri 9:00am-5:00pm ET.
Where do I send a Sodatide return?
Send Sodatide returns to the returns address, not the office. The returns address is 655 Third Avenue, Floor 21, New York, NY 10017.
The office at 400 Park Avenue, Floor 10, New York, NY 10022 is a separate address. It is not set up for returns, so keep bottles away from it.
What goes inside the box
- Your full name, as it appears on the order
- The email you used at checkout
- Your order ID from the order email
- The bottles you are sending back
A handwritten note is fine. Clear block letters help the returns desk match your parcel faster.
Who pays return shipping on a Sodatide refund?
The buyer pays return shipping on a Sodatide refund. The seller asks you to use a tracked service.
Tracking protects you. Should the parcel go astray, its tracking number proves you sent it.
Ways to keep postage low
- Use a small box or padded mailer that fits the bottles snugly.
- Compare a few carriers before you pay. Rates for small parcels vary.
- Pick the cheapest option that still includes tracking.
- Keep the receipt with the tracking number until the refund arrives.
How long does a Sodatide refund take?
A Sodatide refund moves in two stages. The returns desk takes 3 to 5 business days after it credits you, then your card issuer takes 5 to 10 days to show it.
Transit time for your parcel comes on top of that. So from the day you mail the box, allow a few weeks in total.
| Stage | Who handles it | Typical time |
|---|---|---|
| Parcel in transit | Your chosen carrier | Depends on the service you pick |
| Refund processed | Returns desk | 3-5 business days after the credit |
| Money shows on card | Your bank or card issuer | 5-10 days |
If nothing shows after those windows, call the order desk with your order ID and tracking number.
How to use the Sodatide 60-day window well
Use the Sodatide window by deciding on a check-in date before you open the first bottle. That way, the deadline never sneaks up on you.
The 2-bottle pack covers 60 days, which matches the window. Seller feedback says most buyers judge the capsule at 3 to 4 weeks. You can compare pack sizes on the pricing page.
- Mark your purchase date on a calendar.
- Add a reminder at about day 30 to ask how it is going.
- Add a second reminder around day 45 as your last calm moment to decide.
- If you want a refund, call before day 60, not on day 60.
Take it as the label says: one capsule a day with water. The full routine is on the how to use page.
Sodatide refund mistakes that cause delays
A few small slips can slow a Sodatide refund by days or weeks. Each one is easy to avoid.
- Mailing bottles before calling the order desk
- Leaving the order ID out of the box
- Sending the parcel to the New York office instead of the returns address
- Using a service with no tracking number
- Emailing the website inbox, which cannot see orders
- Waiting until the last day of the window to call
The formal wording is on the refund policy page. Every phone number and address is on the contact page.
Which Sodatide contact handles refunds?
The order desk handles every Sodatide refund. Its number is in the site footer, and it can look up orders, tracking and changes.
The website inbox answers questions about this site. It cannot see your order, so it cannot start or check a refund.
Orders, tracking and refunds
Phone and email: both listed in the site footer.
Website questions
The website inbox, listed in the site footer.
Mon-Fri 9:00am-5:00pm ET
Returns address
655 Third Avenue, Floor 21, New York, NY 10017
Office
400 Park Avenue, Floor 10, New York, NY 10022
Sodatide guarantee: common questions
How many days do I have to ask for a Sodatide refund?
You have 60 days from the purchase date. If the sales page prints a longer window on the day you order, the longer window applies.
Do I need a reason to use the Sodatide guarantee?
The published terms do not ask for a reason. The order desk may ask how it went, but the window is based on the date, not on a result.
Who pays the postage when I return Sodatide?
You do. Return shipping is paid by the buyer. Pick a tracked service so the delivery can be proved.
Can I start a refund by email?
Call the order desk to start it. The website inbox cannot see orders, so it cannot open a refund for you.
What if my package got lost on the way back?
Give the order desk your tracking number. Tracking is your proof of delivery, which is why an untracked envelope is a risk.
Can I return opened or partly used bottles?
The terms for opened or partly used bottles are not published. Ask the order desk before you mail anything, and write down what they tell you.
Does the guarantee mean Sodatide will work for me?
No. It is a purchase policy that lets you get your money back. It promises no health result.
